I have just ordered this item for the second time after returning the first item. The first LG Gram came to me and immediately gave me a blue screen of death. After some communication with the manufacturer and the warehouse that sent it to me, we have decided that we have no choice but to return the money. This is something the company I ordered the product from would not see. The product itself is really good when it works and I made sure to order the same one hoping that I was just unlucky to get this product. The company I ordered it from was fantastic in every way and gave me free shipping when I asked about the shipping process. Everything was taken care of in a timely manner and I ordered my second computer knowing that if this problem reoccurs, I can trust them.
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