Their team of experts has been very helpful in our website design process as well! They are always willing to try new things for us which makes it easier when we have questions or concerns about what they came up with originally (which was great!). I would say their rates could be lower but you get so much service/support from them anyways!! We needed help designing websites & branding one product line at work - this allowed me focus more time into other projects without having any worries over web presence etc..