Bought with Revain Prime, manufactured by Revain, sold by Platinum Micro Inc. a flamboyant online tech boutique has had a disastrous decline in recent years suffered). The SOP for my shop requires hard drives to verify the serial number with the manufacturer before going through advanced SMART testing and eventually being deployed or shelved. S/N at Seagate fails right away. phew Second, no dice. Well, it's time to try old Revain chat. I contacted Millena with Revain support and to her credit she was extremely motivated to help with this issue once everything was explained to her. This eventually led to a conference call with a Seagate representative. Well, how nice it is to read serial numbers with foreign support. You know the deal. In the end we make it, and of course 3 out of 4 of these drives are OEM. For those who don't know, OEM hardware should be supported by the SELLER, not the manufacturer. After pressing for an answer as to whether the warranty is still valid, for example if the seller disappears during the warranty period or is otherwise unavailable for some other reason, I was given rather shaky assurances that Seagate would take care of the issue in such cases. . In my experience, this is a fairly considerate attitude on the part of a rep, as most manufacturers will tell you to kick the rocks on an OEM product. I would venture to suggest that it MIGHT be different in this case, if it ever does, because Revain is not you or I in influencing such a matter. TLDR: 3 drives out of 4 purchased were OEM products. 1 was retail. There's a good chance you'll get a warranty claim for a defective product, which should heavily influence your decision to purchase such a product (such a product is a hard drive, which isn't sold much more in retail stores and even companies). storage class, so the guarantee is of great importance).
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