The ease of use is great! There's not much to dislike about this software other than it would be nice if there was more customization available for your event (i'm sure that will come). I've been using their services since they started offering them back when i used my previous job at another tech vendor years ago - so we're already familiar with how things work here now :) They offer many different types/sizes packages as well which helps keep costs low while still providing enough value added tools or features like video booths etc.. All events are held via our own website but also have an app where people who aren't able to attend physically may view from home /wherever else by downloading onto any mobile device such as iPads ect...