I like how they're constantly looking for new ways to connect with us, their team is always ready to help out in any way possible! They've also been very open about what's working well and where there can be room for improvement. Some of my favorite things include the fact that they have a great sense of humor, they really try hard at keeping up with current events (which makes them interesting), and they never seem concerned or overwhelmed by all the work we put them under. The biggest thing I