The best part about Reed was being able realize our future needs for technology while also meeting current requirements in order to achieve success today! They were very helpful as we are just getting started but there wasn't anything I disliked during my interview or meetings with them. We have realized what types of projects will be needed in the near future which helped us choose between multiple different vendors/companies offering similar services. It was easy for our staff to understand how to use it in conjunction with other cloud-based applications we were already using. I didn't like having to go back and forth between two different platforms when trying to access one piece of information or data from another system. Also, sometimes certain functions didn't work as intended. The benefits are being able to store all of my documents online so they can be accessed anywhere at any time.