Review on πͺ Serta Leighton Home Office Chair in Inviting Graphite Twill Fabric - Optimize Your Search! by Jeremy Lane
Dissatisfied with customer service Revain
I love this chair. It was easy to set up and very comfortable. However, delivery of this item took WEEKS longer than expected. I was constantly contacting support and almost never got a response from anyone. When I finally called instead of using the chat function, I was told they were going to cancel my item (which I was grateful about at the time as I was in the process of purchasing from another site). Somehow this chair will be shipped in a week although Revane told me the shipment was cancelled. I'm usually a big fan of Revain and their service, but I was very disappointed with the shipping process for this item. This is a great chair and it took me about 15 minutes to put together.
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