Over the years I have had several portable air compressors from different companies. This one looked exceptional on paper and I've had it for a little over a year. It recently stopped working and I found that the guts of the part that goes into the cigarette lighter have fallen out. This burned out the cigarette lighter in my new BMW, which is a story in itself and a hassle I won't go into here. Wrong address. I called again, overloaded the part(s), it turned out to be a small spring, a fuse, a collar, a threaded collar (only a few turns, so it loosens with a few turns of the collar) and a button, but there is no diagram in the assembly order of the parts. I lost a fuse during assembly. I called them again and they agreed to send a new backup with the assembly plan. Today I received the fuse, but without the circuit diagram. So I'll call her again tomorrow. The pump is great, the personal service is incredibly disappointing.
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