Review on Wahl 9854-600B Lithium Ion All-in-One Beard Trimmer Kit - Rechargeable Men's Grooming Tool with Hair Clipper and Electric Shavers by Amber Austin

I loved this trimmer, read good reviews about it. Even wire cutters recommended it, so I figured it must be good. At first it worked very well. a few hairs got pulled out here and there while trimming my beard, but that's okay. The battery life was great and I was really impressed. After a few months it started to rust. I've read rust warnings in the reviews but it's not a problem as long as everything works fine. A few months later, less than a year after I bought it, it stopped working. It has a 5-year warranty, but the Amazon site says to contact the manufacturer directly. Communicating with Val is painful. I haven't received a single response yet and I've gone from a real love for this product to a real dis-love. I will now think twice before buying a Wahl product given the poor customer service. VERY DISAPPOINTED.