I like how easy it is to use as well as all of its features are user friendly! The price point for this product has been great too considering there's so many other products out their with more bells & whistles than we need or have room in our budget for them right now (but will be using down the road). It doesn't seem like they've had much support from day one though which can make troubleshooting issues difficult sometimes but overall not terrible at solving problems when you do get help - just needs some work behind-the scenes. We're trying different types of cloud solutions since most companies don't offer what we really want/need yet still keep costs low by going offsite instead of having an expensive data center here locally where people could access servers easily etc..