Header banner
Revain logoHome Page
Ryan Fitch photo
Spain, Madrid
1 Level
762 Review
83 Karma

Review on KuaiLu by Ryan Fitch

Revainrating 1 out of 5

Poor customer service and disappointing quality at KuaiLu's online store

I had high expectations for the KuaiLu online store, but sadly, I was let down. Despite having a large selection of clothing, shoes, and jewelry, the quality of their offerings was subpar. The fragile textiles and irregular stitching gave the clothing a cheap, shoddy appearance. Even worse, the goods I received did not fit as intended due to irregular size. And to make matters worse, KuaiLu's customer service was subpar. The procedure of returning the things was challenging and irritating. Although the things were not as represented on the website, it took several weeks for customer service to respond, and when they did, they said I would be responsible for paying return shipping. Overall, I had a negative experience with the KuaiLu online store. Their customer service was poor, and the quality of their products was poor. I wouldn't advise anyone looking for high-quality fashion items to shop at this website.

Pros
  • Like everything so far
Cons
  • Customers have not provided many reviews on the product.