Tomtoc looks like a great business on the surface, but don't be fooled. Their laptop parts are cheaply manufactured and not worth the high price. You'll have a broken product in no time because of the cheap components used. Their computers and gadgets are overpriced and unimpressive, featuring a lack of innovation and dated design. Frustrated and ignored, customers report that customer support is unresponsive and ineffective. Don't expect a smooth return procedure, either. Tomtoc's return process is complicated and difficult to understand, with numerous extra fees and stages. As a knowledgeable person in this area, I am unable to endorse Tomtoc. Avoid the hassle and go elsewhere if you want good goods and dependable service.