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Ryan Cornelius photo
Monaco, Monaco
1 Level
685 Review
37 Karma

Review on iPro2 MFI Approved Car Desk Dock: Mount/Holder for iPhone Xs/XS MAX/X/8/8 Plus/7 with 2 Meter Lightning Connector by Ryan Cornelius

Revainrating 5 out of 5

Lightning connector broken BUT great warranty and customer support

After normal use since April, the Lightning connector broke off while installing an iPhone. It turns out that the cable is a proprietary design and cannot be replaced with a regular Apple-approved cable. We have two such holders. We contacted iBolt through their website and they emailed back same day. At their request, we sent them a photo of the broken part and a copy of our Revain receipt (I used an iPhone for this). They immediately sent free replacements. There is a two year guarantee. The best customer support.

Pros
  • High marks for support and durability from testers
Cons
  • Some cons