I like that it allows me access anytime anywhere from my phone or computer at work with no hassel getting in touch quickly when needed! It is also helpful knowing if someone needs an update they will see them instantly so there's not time lost waiting between sending requests until receiving confirmation of acceptance/rejection etc.. Nothing really bad about this system but sometimes can be hard keeping up wth all notifications as well!! If you want quick answers then use smashflyx its great way always have people reachable whenever u need em even during holidays.