Review on Hercules KK0902 52-inch Locking Cabinet in Silver - Optimize Searchability by Jimmy Hargrove

Terrible service. I called the number on the instructions (800-457-2424) because the lock key didn't work. I contacted an arrogant service technician who told me that unless I buy the product directly from "us" (Hercules I believe) Hercules would not honor his warranty and he would not answer questions without a serial number (product has no serial number) . Crowd). Then he switched me to an extension where nobody was there. Luckily I determined the problem was a bad lock mated with the lock key and I was able to get the lock to unlock the locking mechanism.