I like how they are always looking to improve our website, their services or even just providing us with training! They have helped me so much over my time at BHG as we continue growing into this new world of eCommerce online shopping!! We're still working together but it's great that there is such good support from them too which really helps keep things running smoothly between both companies. Great team who genuinely care about your business success - not only when you need something done quickly (which can happen!) But also long term if needed. ! So far nothing negative i would say other than maybe some changes could be made? As mentioned above though everything works well now- no problems whatsover :) Our site continues improving week by weeks thanks mainly due do all these people behind helping out everyday! The ease/convenience factor alone makes purchasing through bhg worth while :). Online buying process was very simple compared to previous methods where customers.