I like how easy it is for me as an office manager, or even just someone who works with this program everyday; there's so many different ways you can use cleantective! The customer support team has always been helpful! It also helps keep my clients happy by having their needs met right away when they have questions about something specific. There are some things we would love if could change such as adding new features but overall its great!! Just make sure your familiar enough wth all of them because sometimes i need help figuring out certain functions which isn't very user friendly for customers without experience using these programs haha.. Overall everything was pretty good however since our current system had issues keeping up with demand from offices around us (especially during busy times) cleaning services became somewhat unreliable until recently where now everyone seems satisfied again :) Also being able to see what each staff.