I liked most of the features offered by this software. Its user interface is simple, so it's very helpful to use with no training needed at all. The reporting capabilities are great! We have been using nightsbridge for over two years now and we haven't found anything yet which was disliked about it. There are some minor issues when adding new rooms, but if you're familiar with the system then those shouldn't be too much trouble either. We've used this product since 2014, where they provided us with an excellent report that helped our property manager make important decisions regarding customer service and revenue management.