The ease of use for setting up accounts to track vehicles both at work & home! There are too many options so it can be daunting when you need help with something that seems basic but isn't very well documented or user friendly. In other words - I haven’t found what i want yet because there just aren'to answers out their online documentation/support system makes me feel like they don't care about making us successful users as long we have money behind our account. That's not how things should be done!! If someone doesn't know how to do one thing then send them here- ask questions until your comfortable using FLEETBOSS. Tracking my employees time off while still working fulltime from @Fleetboss has been great especially since every hour spent away counts toward overtime pay which was never included before this solution came along. I like that it gives me a lot of flexibility when managing my fleet. The system is easy to use and has never had a problem yet! It can be difficult to keep up with the updates and new features that are always being added. But, once you get used to it, it's not too bad. If you need accurate tracking for your fleet, this is perfect. Also helps run reports on mileage and fuel usage which makes budgeting easier.