I recently made a purchase from the gonicc online store of various gardening tools and equipment, and I have to tell that I was really dissatisfied with my purchase. Despite the fact that the website was simple to access, the quality of their products was not even close to what I had anticipated. The tools that I was given were of a low grade, and they were useless after only a few usage. When I attempted to get in touch with the customer support team about the problem, they did not respond to my messages and were not helpful. The shipping was also very delayed, and it took much longer than I had anticipated for my order to arrive. In addition, the descriptions of the products on their website were deceptive, and as a result, I ended up receiving products that were very different from what I had anticipated receiving. In general, it was a trying and disheartening process to go through. Because of my previous interactions with the company, I am unable to endorse gonicc online store to anyone who is looking to purchase gardening instruments and supplies. I would recommend looking elsewhere if you are seeking products of a high quality and dependable assistance with customer service.