Tech support emailed me and we spent several hours trying to get the camera working. After setting up the camera properly, two apps, Mac and Android, work well. I'm still talking to them and I hope I can help them come up with an easier way to explain to customers how to connect cameras faster and easier. First I had 304/4MP/3.6mm, now I have 316l/5MP/2.8mm. . The second performs much better in low light and has a wide-angle lens. I will update this review when I know more. Update 04/06/2021: The camera still works in the local network, but can no longer be displayed on the Internet. It turns out that applications used to view the camera in order to access the Internet must access it from the server. I knew nothing of this fact. Technical support informed me that the server is closed. The best they can suggest is to wait 3 months for a solution (not sure which one) or buy their NVR to see the camera on the web. The only problem is that I'm concerned that their NVR still needs to be accessed through the server.
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