Review on QNAP TS 1635AX 8G US Marvell Armada Quad Core by Myrv Santamaria
The NAS works as it should. Customer service is excellent.
The documentation provided including links to online documentation wasn't great, some issues didn't seem applicable to my model so I called tech support their hours are 9-9 EST. I quickly found a knowledgeable gentleman who offered to connect Teamviewer to my system and help set it up. Since I use Teamviewer anyway, it was easy and it got me started and also answered all my questions. In fact it was so good that I called back a couple of times when I had questions about the error message and how long it took to set up RAID, that kind of support is lazy! If the support wasn't so good I would probably spend more time searching the forums etc for answers.
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