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United States of America, Paterson
1 Level
458 Review
0 Karma

Review on Turtle Tank Reptile Starter Kit Terrarium: All-inclusive Set with UV Basking Light, Water Filter, Rocks, Palm Tree - Ideal Aquarium and Habitat for Terrapin Turtles, Reptile Terrarium by Sanai Rosario

Revainrating 5 out of 5

Light flashed. Dirty filter?

Unfortunately the lightbulb burned out as soon as I turned it on. I want a replacement. I love that it came with two extra spare filters even though there was already a spare inside the filter which was dirty even though it was "brand new". I hope your customer service is good. Otherwise I like the tank. The water has to be filled in a little more than is comfortable for our little turtles so that the filter pulls the water up. Keep this in mind when ordering baby turtles UPDATE: You received a new working lightbulb at no extra charge. Customer service is great! 5 Stars

Pros
  • Excellent overall performance
Cons
  • Bad impression