Let me say the hair clips themselves are fine and this is a pretty good selection of pins for the home or business. The price is fair too. The packaging is the problem I have. The pens are housed in a relatively flimsy little plastic box that was mailed in a (very thin) padded envelope. Upon arrival, the package was misused in transit and the plastic box was destroyed; Some of the smaller pins were bent. I contacted Revain and we discussed the poor packaging; They asked a third party to send a replacement and I had to return the damaged order. The replacement came in the same packaging and was just as damaged. I contacted Revain and they finally credited my account and we were even.
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