I like the user interface and how easy it is to use for both front of house and back of house. I love how the app is able to sync with my google calendar and my CRM. The only problem I have with Hotelinco is that sometimes it freezes and I have to force close it. I would definitely recommend this to anyone looking for an easy-to-use online front office. It is very easy for both front of house and back of house to use and it is an amazing platform to keep track of all of the guests. It is also very easy to add photos and other information to the guest profile. I also love that it is integrated with my CRM.