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United States of America, Clarksville
1 Level
737 Review
42 Karma

Review on Unleash the Power of Rug Doctor Mighty Commercial Cleaner by Dave Harris

Revainrating 1 out of 5

Never again - carpet steamer

Worked great for less than a year, then the water pump stopped working. That shouldn't be a big problem as it was still under warranty. I called the company and they will only service it if I take it to an authorized repair center - nearest center is five hours away. The only other option they could offer me was to ship the entire air purifier to them at my expense and the repair would have taken over a month and a half. This is terrible maintenance for a cheap car that I paid too much for to break down after less than a year of not particularly careful use. I'm done with the Carpet Doctor. Period. I'm replacing the car with a Bissell and I find that experience to be a very expensive lesson. The Rug Doctor name is familiar, but they make a terrible, crappy, cheap product that asks too much for it. Stay away.

Pros
  • nice thing
Cons
  • reliability