I like that they provide consulting for our organization as well as other organizations within our sector. They are always available when we need them. They have been very responsive with any questions or requests that arise from time to time. The team at dark matter has provided us with great support over the years! Nothing really - though if you're looking to get some work done quickly, it can be difficult sometimes to keep up with their pace (though this may just be due to my lack of experience). Consultation about cybersecurity issues and risks.