After my last recall/complaint, Jaegar Tools immediately replaced the defective tool as they have a lifetime guarantee. Thank you for supporting your product with genuine kindness and genuine interest. The representative also informed me that they have made changes to make it easier to contact me with further questions. Not bad, right? I must give credit where necessary and hope that this error was the anomaly and not the norm. So I'm giving them 3 stars now and see how the wrenches change over time. MY OPINION HAS CHANGED! I first tried a 3/8" wrench and it literally fell apart in my hand trying to screw a small screw into a device. Unfortunately, I'm past the 30 day return period and can't find a way Contact the seller.PATHETIC!Smooth, simple action and simple design for functionality.To change direction, just turn the wrench.This feature means However, that wrenches can't have the small offset angle that most wrenches have, so it's easier to knock on the knuckles.
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