The ability of FRMS in handling multiple incidents from different sources with ease as all inputs are integrated into one single database hence there no need for several spreadsheets or reports which saves precious time as well resources! I also like its robust feature set including geofencing features along other security parameters such has alerts etc., it integrates flawlessly across many platforms (including mobile) so not much issue at this end!! Nothing really but some minor UI issues have been addressed by their customer support now they've rolled out new version 1-2 months ago!! This solved my main concern i was having regarding lacklustre interface performance when dealing w/ large amount og data input!