Review on Rest-Eazzzy Cat House, Outdoor Cat Bed, Weatherproof Cat Shelter For Outdoor Cats Dogs And Small Animals (Grey S) by Juana Hynes

I updated my review to 4 stars from 1 due to the customer service received. The seller reached out to me within 24 hrs of submitting my issue and offered a comparable solution for the inconvenience. Good customer service also deserves recognition whether or not the issue is/can be resolved.First I received the incorrect item, which I did receive notice about. I'm not bothered by that, however, I paid more for the soft pad which was missing. Also, while assembly is pretty straight forward and easy, the zipper is flimsy and cheap, a pain to fasten at first. It seems to be sturdy enough, but there are parts where the stitching is frayed and coming undone. I don't know about the waterproof of this product yet. I live in SoCal so doubt I will know anytime soon. Not worth the $50 for the incorrect and incomplete product. It is made in China. Keeping it because it's more of a hassle to return.