I like how easy it is to use as well as all the useful features such as being able to create our own workflows that are customised for what we need. It can be slow at times which makes it hard to use when working in an agile environment where speed is key. However, this does not mean you should not try it. There are some useful tools within the software and if used properly will help streamline your processes and make them easier to manage. If you have never used this software before then it may take some time to get used to. We are using it to simplify our product management process by creating tasks, keeping track of projects and managing resources.