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Susan Lautner photo
Mongolia, Ulaanbaatar
1 Level
519 Review
0 Karma

Review on ๐Ÿถ Anti-Chew Bitter Spray for Dogs by Particular Paws - Tea Tree Oil Infused Soothing Formula by Susan Lautner

Revainrating 5 out of 5

Excellent customer service

UPDATE: Particular Paws sent me a second bottle but unfortunately it looks like Revain's logistics center made a mistake again as the second bottle still has a screw cap and didn't have an atomizer. The nozzle must be found. Since the second package somehow confirms that the missing nozzle incident was beyond the company's control, I feel a little guilty for being easily frustrated with the situation, especially when it comes to small businesses. So I apologize to Nancy at Special Paws and assure her that I'll try to find a spray nozzle that matches the bottle or buy a generic bottle at my local store. I am very pleased with Particular Paws' efforts and have changed my review to reflect their customer service. come with one It annoys me because I'm trying to get my stuff before the pup arrives and having to find a spray nozzle that fits on the neck of that bottle is just freaking annoying. I could very well get a regular syringe for bottles, but I would like to have a label on such products. I understand that jumbo replacements come with screw tops, but this is an 8 ounce bottle intended for immediate use. SMX! I have sent an email to the store and hope the issue will be resolved soon.

Pros
  • Consistent test results
Cons
  • I vaguely remember