I bought this based on other reviews and don't understand why they don't have issues. I was able to connect mine and report the values BUT it doesn't stay connected for long. Sometimes it turns itself off after a couple of hours and sometimes after a couple of minutes if it sits a foot away from the hub. This is possible with the v2 hub and the new SmartThings app, in case that matters. This is by no means a bad reflection of the device or Aqara as they don't claim to work with SmartThings. The device itself is very small, looks good, and when it was reported it seemed pretty accurate. Aqara would make a lot of money from them if they supported SmartThings. I can't find anything that small and cheap that measures both temperature and humidity using Z-Wave or Zigbee.
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