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Ukraine, Kiev
1 Level
700 Review
43 Karma

Review on TuKIIE by Sivabala Mickel

Revainrating 3 out of 5

TuKIIE - Leaving Customers in Irritation and Frustration

As a Product Manager, I must express how dissatisfied I am with TuKIIE. Although they claim to have a wide variety of games and toys available, I have found that the quality of their products is low and their support staff is unhelpful. After conducting research, my team has determined that many of the items promoted on their website do not live up to their claims. Some products have been damaged in transit, and others have failed to perform as advertised. Several consumers have also voiced dissatisfaction with the quality of the toys and games sold by TuKIIE. Not only are TuKIIE's products subpar, but so is the company's support staff. Support staff members are hard to get in touch with and, once you do, they are typically unhelpful and unresponsive. I also noticed that delivery schedules varied widely; some packages took weeks longer than expected to arrive. Such lags are unthinkable in the lightning-fast realm of online commerce. In sum, I was dissatisfied with my purchase from TuKIIE and would not suggest their services. As a product manager, I think it's essential that an online retailer places a premium on the quality of its offerings, but TuKIIE has fallen short in this regard.

Pros
  • Shipping that is both speedy and dependable.
Cons
  • There is a lack of openness regarding the product details.