I love how easy it was to get up and running with this software. Our agency had been doing things in the old way but we didn't have time or money to train our staff on new systems. This came out of left field and solved all issues at once! It's so much faster than traditional methods because there are no paper files involved anymore. We can search cases by date range, jurisdiction, etc. There isn't anything i dislike about it yet. If you're looking for something simple and fast look into Arq vault. They took care of everything that could possibly go wrong.