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ARQVault Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Public Safety

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Description of ARQVault

ARQvault is a premier digital evidence management (DEM) system that streamlines work flows for law enforcement agencies. The ARQvault system reduces resources required to accomplish everyday tasks such as FOIA requests, searches, evidence preparation, and redaction.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great cloud-based storage software: ARQVault

There are so many things I like about Arq Vault! I can open a case online from any computer or device with an internet connection. It is very easy to search cases across multiple states because it is centralized in one place. One thing that has been missing is the ability to create "groups" to assign different users. This would be helpful so we could have managers who oversee our staff and then also give access to our officers to make changes themselves if needed. Also, being able to send out…

Pros
  • Ability To Search Both Criminal Case And Civil Cases
  • Very Easy Interface For Using The System On Any Device With An Internet Connection
Cons
  • So-so

Revainrating 5 out of 5

Great cloud-based storage software: ARQVault

There are so many things I like about Arq Vault! I can open a case online from any computer or device with an internet connection. It is very easy to search cases across multiple states because it is centralized in one place. One thing that has been missing is the ability to create "groups" to assign different users. This would be helpful so we could have managers who oversee our staff and then also give access to our officers to make changes themselves if needed. Also, being able to send out…

Pros
  • Ability To Search Both Criminal Case And Civil Cases
  • Very Easy Interface For Using The System On Any Device With An Internet Connection
Cons
  • So-so

Revainrating 5 out of 5

Easy and convenient way for storing important documents

I like how easy it was with this program because we were able pull up all of our data in one place! It took us about 30 minutes or so but once you get used too its quite simple!! Sometimes when i would try pulling certain records they wouldn't show me nothing at first then after clicking around maybe 20 times there are things showing backup files etc.. So if your having an issue just keep trying until something shows. This thing has been life changing since using them now instead going through

Pros
  • Ease is what comes into mind for most people that have never done anything before other than click buttons..like myself, however not only did their website make everything very user friendly as soon soneasily put down some searches without being confused by any jargon terms such "date range" ect..I am sure anyone who needs help will find whatever answer possible here no matter where someone may work from
Cons
  • Almost never

Revainrating 4 out of 5

Simple system which has helped improve efficiency

I love how easy it was to get up and running with this software. Our agency had been doing things in the old way but we didn't have time or money to train our staff on new systems. This came out of left field and solved all issues at once! It's so much faster than traditional methods because there are no paper files involved anymore. We can search cases by date range, jurisdiction, etc. There isn't anything i dislike about it yet. If you're looking for something simple and fast look into Arq…

Pros
  • Easy setup very intuitive interface; great customer service team when needed (unlike other providers)
Cons
  • Nothing really..it works as advertised