So far I have received two of these bags, the third is on the way. The first two bags have a serious defect in the tool and stamp in the clasp that attaches the shoulder strap to the bag: it cannot be opened! The first was sent back, the second was just delivered with the same defect. I'm awaiting delivery of a third bag to see if the same issue persists and if so I may be able to swap out the shoulder strap piece but only if the correct side buckle is properly punched out to open. The strap consists of two sections that attach in the middle so it can be used/replaced as long as the correct section is intact. . Fingers crossed as this is an absolutely beautiful handbag the only thing that has one horrible flaw in the buckle/clasp that prevents it from being able to be opened and used as a shoulder bag. I hope this explanation makes sense.
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