Update:Customer Service was very helpful with making sure I got a new pair of slippers and they even gave me a size larger since I thought the were somewhat smaller in size that I thought, I'm very satisfied on how fast they responded and how soon I got a replacement for the slippers. Thanks again for all you're help, it was greatly appreciated and my Godchild was happy with her new pair!So disappointed and embarrassed, bought these as a Christmas gift for my Godchild and they fell apart an hour after she wore them.
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