The customer service provided was exceptional! After my original wedding dress no longer fit me I called Ayo to find out if they could make it smaller for an alteration fee? They couldn't do that but offered some wonderful suggestions of how we can keep our look together with only minor alterations - without losing all hope :). At first there wasn’t anything about this brand specifically; however after shopping at so many dresses (even other designers) nothing felt as good or special compared to what Awayo had created - especially because their pieces are unique & made-to-order just like you want them :).