UPDATE: Your support contacted me and they solved the problem. The product itself works great. It's waterproof and keeps my kids warm on the morning commute to school. It was also pretty easy to set up. However, the zippers are NOT white as shown in the photos. They are yellowish brown. I don't like this color but it would be too hassle to return it and wait for another one to be delivered. Looking at the photos now, it looks like they were processed on purpose to make the flash appear white, when it wasn't. I don't like questionable business practices so I'm deducting 2 stars for willful deception.
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