FYI I'm mechanically inclined - I build for a living. This bike rack is everything you think of when you hear "Made in China". The list of small parts described does not match the scope of delivery. There are no long and short bolts, they are all the same length. It says that you need a "standard key" for assembly. No, you need a size 10 socket with an extension and a ratchet. I assembled the frame according to the instructions and found the center bar to be too short. I had to disassemble and reassemble in a different order by hammering screws into the top of the "strut mount" that hit the struts at the wrong angle. Before finally tightening all the screws, I had to make some adjustments with the mini skids to get the thing to sit flat on the ground. It works well as its only job is to keep the bike upright on the garage floor. For $25 I wouldn't bother with a refund. But if I were to buy something of this quality to hold my bike on a truck or on a car I would never trust it or keep it to myself.
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