Same problems as previous post. This car broke down and jammed in just a month of ownership and I can't fix the jam. This has never happened to me with a Fellowes chopper, which is very disappointing. I shred old bills, junk mail, and old school supplies 1-5 pages at a time. It is said to be able to withstand 10. It can't hold the flames of my old Fellowes that lasted 10 years or more. It seems Fellowes is trying to make things more complicated than they need to be. I prefer the simplicity of my old car where the car's scoop just slides out. With this particular design, you have to lift the entire top every time you want to empty the basket, which is heavy and inconvenient.
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