Review on Offray 110276 Grosgrain Ribbon Navy by Kristen Simpson

The tape itself is fine. I HAVE USED IT BEFORE AND IT IS GOOD QUALITY. The problem was that I ordered 2 yellow and they sent me 1 yellow and 1 green. What was it about? We have to return the green. I had to go around several stores to find another yellow one. It was needed immediately. The refund was made by filling out an online form. "Only replacement available" No replacement required! . Sent an email and received an email form saying replacements were sent immediately. Replacement NOT REQUIRED! . Eventually I called and spoke to the person who canceled the replacement, refunded my card and emailed me with a link to return the tag. AFTER ALL.