This is a premium product at a premium price. No doubt it's more expensive than some similar products but you get what you pay for. I've had mine for a year now. I have and use all types and shapes of massage products including balls and rollers and they work on different parts of the body in their own way. However, I find that the Zylliion Vibrating Peanut Massage Ball helps when all else fails, especially around my shoulder. A little less than a year later, while still working, he encountered some minor problems. I called Zyllion over the bank holiday weekend when they were closed. Your message said I could leave a message, but I didn't. Instead I left a message on their website. I received an email early Monday morning and within an hour my warranty claim was approved. I have to say I was impressed with their customer service. Imagine how surprised I was when Zyllion called me shortly after. They called in response to my call when I didn't even leave a message! This is a company that not only makes premium products but also offers top-notch customer service.
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