I've been using the vacuum cleaner at home for 3 weeks now and I love it! I vacuum every day because I have an outgoing dog and three boys. Although the case is plastic, it looks like durable plastic. Loving bonds that are easily accessible. The height adjustment of the carpet is manual, but that's not a problem for me. And the lack of a pocket is a big plus. When I first decided to empty the large bowl with filter and rug it was easy until I tried putting the bowl back on. . After that no problem. It's not as loud as my last vacuum, but I find all vacuums need to have some noise for it to work. It effortlessly picks up dirt, dog hair and bird seed. I also have a parrot that can be messy at times. The edge cleaning is also great. The vacuum is heavy at 21 pounds, so I exercise daily, but it glides easily over the carpet when adjusted to the correct carpet height. I hope this will be the last vacuum cleaner I use and regularly service. I highly recommend this vacuum cleaner.