My "brand new" laptop (not refurbished, new) was fully operational in less than 24 hours. Tried to contact seller, no response. Revain gave me Lenovo support (it's DELL). When I contacted Dell, they informed me that the warranty was registered in the seller's name and personal information. As of today, I cannot transfer the warranty. I have a defective laptop that cannot be returned or refunded and a warranty that I cannot transfer. AGAIN I would NOT recommend buying from this seller or this laptop. Extremely upset and disappointed in a tine deal salesman from Beaverton, Oregon. PLEASE READ SELLER'S FEEDBACK https://www.amazon.com/sp?_encoding=UTF8&seller=AEZHQ962GNY8P&tag=ftb-seller-20
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