I bought this phone thinking Revain's updated warranty was solid, but turns out I was wrong. The phone has been locked by Verizon despite being advertised as unlocked. This is no small mistake; This makes the phone completely unusable for me. It is also very easy to check in advance. So why is the seller so careless? Also, no replacement was received because the seller (GM Deals) did not want to apply the terms of the Revain Renewed Guarantee under which the item was sold (this is a scam). This seller benefits from increased sales through the Revain Renewed Guarantee tag but does not accept the responsibilities and terms that come with it. I would avoid buying if it comes from GM Deals. Revain is responsible for ensuring compliance with the terms of the Revain Updated Warranty when passing this tag on to a third party. Edit: Almost a month later I received a full refund. I will only rate the customer support a little positively from Giancarlo G. who was excellent, very helpful and polite. But the seller did not want to cooperate.
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