Review on Ninja C30628 11-Inch Square Griddle Pan Foodi NeverStick Premium Hard-Anodized - Nonstick Cooking Surface - Slate Grey - 11 Inch by Lawrence Allison

First of all, this is not a non-stick frying pan as shown in the attached photo. Bought for making omelettes and pancakes. When I went online to register my product, I found out that the "lifetime" guarantee that Never Stick premium cookware will never stick, chip or delaminate is actually only a 5 year guarantee. When I called and spoke to a customer service representative, I was told that the lifetime warranty only applies to cookware purchased from their website. So I told them I would return this Revain and buy it from their website. The representative refused and told me the guarantee had to be purchased at check out. I told him I was out and ready to hit the buy button but there was no way to purchase a guarantee. At that time he told me that the guarantee is 5 years and if you change the pallet then the replacement guarantee is only 2 years. No lifetime guarantee, I would definitely not buy anything using such misleading selling methods.