Why don't you disclose that they are not covered by the guarantee because they are not certified for use in 2022? Is the guarantee valid and what steps do you plan to take to fix the problem? The problem has been fixed, the headphones have been returned, and the money has been given back. Someone made a mistake with the delivery, they stated. Here are a few advantages: It aches to wear these for long periods of time, but they perform their job and raise no problems about the headphones themselves (albeit the case on the front side is little damaged, but they were packaged). We experienced very clear audio in both directions during our call. The negatives: In my mind, wearing them couldn't possibly be painful. I tried them on for length of time before buying, and found that after about half an hour, they start to hurt. Millimeter adjustments are useless once they are on properly. I called customer care to see if I could obtain replacement overlays (I had read that they fixed the problem; I use little ones, but they don't fit and are too hard), but they identified the headphones as being from the United Arab Emirates and stating that they were not certified in 2022.
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