I bought my printer on 11/07/2016 and have been using it for a few months now. Today (03/23/2017) my label writer decided to stop the work completely. Without a reason! I just printed some labels on it but after trying to print the next one it just won't connect to my Mac. I've uninstalled the driver, reinstalled it, disconnected everything, reconnected everything, restarted the computer - all to no avail. After trying to eject the roll of labels I was using from the printer, it turned out that my Dymo LabelWriter 4XL couldn't even do that! The only thing that seems to "work" on it is the light, that's all. I've tried emailing Dymo but their website gives me an error. Tried to call but they are unreachable. I spent a lot of money on this printer. I'm so sad. :(When it REALLY worked it was a dream! It printed fast, made my life easier - I thought I was done. No more buying ink cartridges, no more sticking paper labels on my bags - I could just stick dymo labels with ease But if this thing starts to fail in just a few months (as several other users have), what good will it do? Please get it right, Dymo.